Skip to main content

Settings

Your SOLIO, your rules

In the system settings you see the key data of your installation, get notified about faults and keep your SOLIO up to date.

How to open the settings​

In the navigation, open Profile β†’ System Settings. You see an overview of all areas, each with an Open button.

Overview of the system settings
The system settings at a glance
What you see depends on your role

As the owner you see the areas described here. Some technical areas are only visible to your installer. More under Roles.

System profile​

In the system profile you find the master data of your SOLIO, for example the name of your system, the product type, the installed version and the date it was first commissioned.

System profile with general data
The system profile with the general data of your system

Further down you see the devices of your system, such as the battery, inverter or charging station. There you can also give devices your own names, for example "Garage" instead of a technical label. These names then appear everywhere in the portal, including the energy flow.

Under Password Management you also change the password for signing in directly to the SOLIO in your home network, see Change the password of your SOLIO.

Notification​

Your SOLIO lets you know by e-mail when something is wrong. For example, you find out straight away when your system has lost its internet connection.

Notifications for online status and errors
Notifications for the online status and for errors
NotificationWhen do you get an e-mail?
Online statusWhen your SOLIO has had no connection to the portal for some time.
ErrorWhen a fault occurs in your system and persists.
Switch on or off

Use the switch on the right to activate or deactivate the notification.

Choose a delay

Under Delay you set how long a problem must last before you receive an e-mail. With 15 minutes you find out quickly; a longer time avoids messages for short interruptions.

Save

Click Save. A short message confirms that your settings have been applied.

tip

Notifications apply to your user account. Other people with access to the system can choose their own settings.

Network configuration​

Here you see how your SOLIO is connected to your home network. Normally you do not need to change anything here.

Network configuration with DHCP
The network configuration: if DHCP is ticked, your SOLIO gets its address automatically from your router.
  • DHCP (default): your router assigns the address automatically. The current address is shown next to it. You need it if you want to access your SOLIO at home without internet.
  • Fixed address: if your network requires a fixed address, your installer can enter it here. The Extended view offers further settings.
Be careful with changes

A wrong network setting can make your SOLIO unreachable. Only change the settings if you are sure, or leave it to your installer.

SOLIO system: update and restart​

Under SOLIO System you keep your system up to date and can restart it if necessary.

Restart the SOLIO and system update
Restart and system update

System update​

Your SOLIO compares the installed version with the latest version. If there is an update, the button Install the latest version appears.

Start the update

Click Install the latest version and confirm the security prompt.

Wait

The update takes up to 10 minutes. Your SOLIO restarts during the update, so the display is briefly interrupted.

Done

Afterwards the installed and the latest version show the same number, and the message "The system is up to date with the latest software" appears.

Restart​

With the restart button you restart your SOLIO, for example if your installer asks you to. During the restart no data is recorded and no devices are controlled for a short time.

Log​

The Log is the protocol of your SOLIO. It continuously shows what is happening in the system and is mainly intended for troubleshooting by your installer or our service team. You do not need it in everyday use.

Energy reports​

You set up regular summaries of your system as a PDF by e-mail under Energy Reports. Everything about this is on the Energy reports page.